Refund policy
We want you to be as happy with the self-care products you purchased from Here I Am as we were when we first discovered them. That's why our Stress-Free Guarantee covers free returns, exchanges, and replacements.
- Get a refund within 30 days of purchase, or within 60 days if your purchase was made during November and December (we know how holiday shopping can get).
- Get free replacements, exchanges, or returns for store credit with no expiration date after purchase.
- No explanations are necessary! Your well-being is our priority, guaranteed.
To start a return, exchange, or replacement, you can contact us at info@hereiambox.com.
Please refer to our Terms of Service for additional details, including all the legal stuff.
You can always contact us for any return question at info@hereiambox.com.
Unfortunately, we cannot provide refunds on e-gift cards.
European Union 14 day cooling off period
Take your time. Cool off. We will still honor the refunds or store credits described above.
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