The Subscription Process

How Your HIA Subscription Works

Guide to Understanding the Subscription Process

Sign up for your first box

  • On the "Self-Care Subscription Series" page, choose from the Payment Options dropdown: month to month, Prepay for 3 months, or Prepay for 6 months.
  • Click Add to Cart.
  • Proceed to checkout.
  • Your first box will ship within 1-2 days.
  • Your first box will contain the selected self-care items featured that month. 

Receive a new box each month

  • We will send you a new box each month with our latest and most fantastic finds.
  • The products in your subscription box will be different each month. None of the products will be repeated for at least 12 months.
  • Your box will ship each month on or near the same day of the month as your initial order.
  • You can edit your shipping information or add items to your order by logging into the customer portal from this page: https://hereiambox.com/a/subscriptions/login.

Your subscription will auto-renew

  • Depending on your selected payment option, your subscription will renew either monthly, every 3 months, or every 6 months.
  • We will send an email reminder about the automatic renewal charge three days before your payment method on file is charged.
  • You can cancel the charge using the link in the renewal email or by logging into the portal from this page: https://hereiambox.com/a/subscriptions/login.
  • Your payment method will be charged on the same day of the month as your initial order. 

You can cancel anytime

You can pause your monthly shipment

You can pause your monthly delivery by logging into the portal from this page: https://hereiambox.com/a/subscriptions/login.

What Will Be in the Box?

  • Each month, you'll receive a surprising selection of items chosen from our newest products. 
  • Don't like surprises? Email renee@hereiambox.com for a heads up of what is coming.